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Emerging Technologies and Government: The Australian Perspective

Emerging Technologies and Government: The Austr...

The Australian government has been proactive in adopting emerging technologies to enhance operational efficiency, strengthen cybersecurity, and increase public involvement. This commitment to technological innovation is evident in the government's...

The Power and Importance of Partnerships in Delivering High-Quality Capability into the Australian Government

The Power and Importance of Partnerships in Del...

The Australian Government has been increasingly recognizing the power and importance of partnerships in delivering high-quality capability. These strategic alliances, when well thought out, strategic, and aligned in values and...

SIAM in the Australian Government: A Strategic Approach to IT Services

SIAM in the Australian Government: A Strategic ...

Service Integration and Management (SIAM) is a strategic approach to managing multiple suppliers of services and integrating them to provide a single business-facing IT organization. It has become increasingly relevant...

  • ITIL® 4 Foundation Self-Paced Online Course & Examination

    Our ITIL 4 Foundation e-learning course includes instructor-led video content, reading materials and downloadable resources. These materials and includes are designed to give you the confidence to pass your examination and provide you with a great understanding of ITIL 4.

    Candidates have access to their online course portal for 6-months. An internet connection is required to access the portal. 

    ITSM Hub 
  • SIAM™ Foundation Course & Examination

    Service Integration and Management (SIAM) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. The SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles. This SIAM™ certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management.

    ITSM Hub 
  • Enabling Integrated Service Management Essentials™ with DevOps, Agile & Lean Self-Paced Online Course & Examination

    The integrated service management methodology brings together IT Service Management, Lean, Agile, DevOps and Organisational Change Management and is a distinctive and forward-thinking approach. This certification enables the validation of skills and knowledge integral to the best practice frameworks that work together to optimise customer value, accelerate speed to market and lower costs.

    ITSM Hub 
  • PRINCE2® 7 Foundation Self-Paced Online Course & Examination

    Our PRINCE2 7 Foundation e-learning course includes instructor-led video content, reading materials and downloadable resources. These materials and includes are designed to give you the confidence to pass your examination and provide you with a great understanding of PRINCE2.

    Candidates have access to their online course portal for 12-months. An internet connection is required to access the portal. 

    ITSM Hub 
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